Privacy policy

When you use the website https://lesdomainesdeprovence.fr (hereinafter the “Site”), Les Domaines de Provence may collect personal data about you.

The purpose of this policy is to inform you about how we process this data in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”).

1. Data Controller

• Les Domaines de Provence, SARL with a capital of €10,000
• Head office: 522 CHEMIN DU PERAS, 83270 SAINT-CYR-SUR-MER
• Registration: SIREN 844 052 977 R.C.S. Toulon
• Personal data contact point: Sandrine Lorusso
• Contact email address: contact@lesdomainesdeprovence.fr

2. Data collected

We collect data that falls into the following categories:

• Identification data (identity, contact details, etc.);
• Any information provided in connection with your requests;
• Internet data (IP address, browser, device, etc.);
• Testimonial and review data (your experience following a service);
• Data relating to cookies and trackers (language preferences).

Mandatory data fields are indicated when you provide us with your information. They are marked with an asterisk and are necessary to provide you with our services.

We do not make any decisions producing legal effects concerning you solely on the basis of automated processing (including profiling).

3. Purposes of processing

Purpose	Legal basis	Retention period
Responding to incoming requests	Contract (pre-contractual measures)	3 years from your last contact
Manage sales follow-up and prospecting	Legitimate interests	Clients: duration of the contractual relationship + 3 years Prospects: 3 years from your last contact
Highlighting services through testimonials	Consent	3 years from the date of filing the testimonials or from the date of withdrawal of consent
Managing GDPR rights requests	Legal obligation	1 year from the date of our response
Secure the website	Legitimate interests	6 months
Remember language preferences	Legitimate interests	Session duration

4. Data Recipients

The following will have access to your personal data:

• The staff of our company;
• Our subcontractors: o2switch, Google, Elodie Hérault (website maintenance)
• Where applicable: public and private bodies, exclusively to meet our legal obligations.

5. Transfer outside the European Union

As part of the tools we use, your data may be transferred outside the European Union.

The transfer of your data in this context is secured using the following tools:

• either the data is transferred to a country which has been the subject of an adequacy decision by the European Commission, in accordance with Article 45 of the GDPR: in this case, that country ensures a level of protection deemed sufficient and adequate to the provisions of the GDPR;
• either the data is transferred to a country whose level of data protection has not been recognised as adequate under the GDPR: in this case these transfers are based on appropriate safeguards as indicated in Article 46 of the GDPR, adapted to each provider, including but not limited to the conclusion of standard contractual clauses approved by the European Commission, the application of binding corporate rules or under an approved certification mechanism.
• either the data is transferred on the basis of one of the appropriate safeguards described in Chapter V of the GDPR.

6. Your rights regarding your data

You have the following rights regarding your personal data:

• Right of access: you have the right to access all of your personal data at any time, pursuant to Article 15 of the GDPR.
• Right to rectification: You have the right to rectify your inaccurate, incomplete or outdated personal data at any time in accordance with Article 16 of the GDPR.
• Right to restriction: you have the right to obtain restriction of the processing of your personal data in certain cases defined in Article 18 of the GDPR.
• Right to erasure: you have the right to demand that your personal data be erased, and to prohibit any future collection of it for the reasons set out in Article 17 of the GDPR.
• Right to lodge a complaint with a competent supervisory authority (in France, the CNIL), if you consider that the processing of your personal data constitutes a violation of applicable laws (Article 77 of the GDPR).
• Right to define guidelines regarding the retention, erasure and communication of your personal data after your death.
• Right to withdraw your consent at any time: For purposes based on consent, Article 7 of the GDPR stipulates that you may withdraw your consent at any time. This withdrawal will not affect the lawfulness of the processing carried out before the withdrawal.
• Right to data portability: subject to certain conditions specified in Article 20 of the GDPR, you have the right to receive the personal data you have provided to us in a standard machine-readable format and to request its transfer to the recipient of your choice.
• Right to object: Under Article 21 of the GDPR, you have the right to object to the processing of your personal data. Please note, however, that we may continue to process your data despite this objection, for legitimate reasons or to defend our legal claims.

You can exercise these rights by writing to us at the contact details provided in Part 1 of this privacy policy. We may ask you to provide additional information or documents to verify your identity.

7. Modifications

We may modify this policy at any time, in particular to comply with any regulatory, jurisprudential, editorial or technical developments.

These changes will apply from the effective date of the amended version.

You are therefore encouraged to regularly consult the latest version of this policy. However, we will keep you informed of any significant changes to this privacy policy.

Effective date: 15/04/2019

Last modified: 06/05/2026